If you are aware of a patient/client that received Nutrition care from an Unlicensed provider (not a CD-N), poor quality of care or had a negative outcome please encourage him/her to file a complaint using the process and form below: https://portal.ct.gov/dph/practitioner-licensing–investigations/plis/reporting-a-complaint
Please be aware that, as a public agency, your complaint and other information that you provide may be disclosable under state Freedom of Information laws.
The Health Care Quality and Safety Branch of the Department of Public Health is responsible for investigating complaints and compliance issues relating to the health care professionals and facilities that the Department is authorized to regulate pursuant to Connecticut General Statutes. The information on this page is specific to complaints concerning individual healthcare practitioners.
We recommend consumers read this webpage in its entirety as well as the Practitioner Complaints – Frequently Asked Questions before submitting a complaint. The law limits the Department’s jurisdiction to actions against the provider’s license. For this reason, an action by the Department/Board will not result in any compensation, monetary or otherwise, to an aggrieved consumer.
Individual Health Care Practitioners
Individual Health Care Practitioners, such as Dietitian-Nutritionist are regulated by the Practitioner Licensing and Investigations Section of the Department
To file a complaint against an individual health care provider please use:
- A fillable, printable complaint form (link).
- For a translation of our complaint form in Spanish, please click here.
The completed complaint form may be mailed to:
Connecticut Department of Public Health
Practitioner Investigations Unit, MS#12HSR
P.O. Box 340308
Hartford, CT 06134-0308
Emailed to: DPH.PLISComplaints@ct.gov
Or faxed to: 860-707-1916
You may also call the Practitioner Investigations Unit at 860-509-7552 to request a complaint form be mailed to you.
Prior to submitting the completed form, please note the following:
- Connecticut General Statutes Section 20-13d requires that Complaints against physicians and physician assistants be notarized.
- You should receive a written acknowledgment letter, via the US Postal Service or via the email you provided on the complaint form, within two weeks of the Practitioner Investigations Unit receiving your complaint. If not, please contact the Practitioner Investigations Unit via email at DPH.PLISComplaints@ct.gov.
Post expires at 1:26pm on Thursday January 16th, 2025
